We are a Canberra based cycling company. |
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Our Philosophy
Cycle Education takes great pride in their safety record either on the road, dirt or commuting on pathways. All our coaches are accredited through qualified cycling coaching courses guaranteeing quality and safety for yourself and those around you. All have First Aid training via Sports Medicine Australia.
Each of our instructors come with a variety of cycling skills, experience and many hours of bums on saddles. Most importantly we do what we do because we like to help you achieve your goals.
Refund Policy - 1/01/2019
Cycle Education applies the following policy in assessing eligibility for refunds;
If Cycle Education cancels a course in which you have enrolled and fees have been paid, a full refund of fees will be approved. We will re-credit the credit card used on enrollment, or direct deposit into your bank account. Please allow up to three weeks for the refund to be processed. Alternatively the payment can be transferred in full or part to another course. No refund will be granted after you have enrolled and paid, unless the course is cancelled by Cycle Education.
Non-attendance or inability to attend your enrolled course does not warrant a refund. However, you may substitute another person to take your place.
Consideration will be given to variations to this refund policy in exceptional circumstances. If you consider you have a basis for such a claim, please email: info@cycleducation.com.au
Cancellation and Administration
Once enrolled, if your cancellation is approved due to exceptional circumstances, a cancellation administration fee will apply.
Cycle Education applies the following policy in assessing eligibility for refunds;
If Cycle Education cancels a course in which you have enrolled and fees have been paid, a full refund of fees will be approved. We will re-credit the credit card used on enrollment, or direct deposit into your bank account. Please allow up to three weeks for the refund to be processed. Alternatively the payment can be transferred in full or part to another course. No refund will be granted after you have enrolled and paid, unless the course is cancelled by Cycle Education.
Non-attendance or inability to attend your enrolled course does not warrant a refund. However, you may substitute another person to take your place.
Consideration will be given to variations to this refund policy in exceptional circumstances. If you consider you have a basis for such a claim, please email: info@cycleducation.com.au
Cancellation and Administration
Once enrolled, if your cancellation is approved due to exceptional circumstances, a cancellation administration fee will apply.
2019 FEE INCREASES
Cycle Education prides it's self in offering an honest priced training course. Unfortunatly the cycling industry has had a massive spike in injury claims and the flow on effect for Cycle Education is an 80%!! increase in our insurance costs for 2019. To clarify, in 11 year of operations we have NEVER made a claim however we are part of the bigger picture. We are evaluating our present training costs and will list the 2019 Training courses by 13 December 2018. Thank you for your continued support and understanding. Cycle Ed Management
Cycle Education prides it's self in offering an honest priced training course. Unfortunatly the cycling industry has had a massive spike in injury claims and the flow on effect for Cycle Education is an 80%!! increase in our insurance costs for 2019. To clarify, in 11 year of operations we have NEVER made a claim however we are part of the bigger picture. We are evaluating our present training costs and will list the 2019 Training courses by 13 December 2018. Thank you for your continued support and understanding. Cycle Ed Management
